How we work
We talk about your outcome before we talk about price — because a price without context is just a guess. Here's exactly how an engagement goes, from the first call to a system you own outright.
- Step 1
Discovery Audit
We learn where time and money are leaking, what's worth fixing first, and what each fix is worth. You leave with findings, an ROI projection, and a roadmap that's yours to keep — whether or not you build with us.
- Step 2
Build
We build the work that moves your number — site, store, campaign, or automation — on infrastructure you own outright. You always know what is happening and why.
- Step 3
Manage
Optional ongoing care: we monitor, tune, and improve as your business changes. Day-to-day costs like hosting are passed through at cost; the care itself is a simple month-to-month arrangement you can stop anytime.
How we think about price
We don't publish prices, because a price without context is a guess — and a guess isn't fair to you. What we charge is tied to what the work is worth to your business, scoped after the Discovery Audit when we know what needs building. A few things never change:
- You own everything. The site, the store, the automations, the data. If you ever move on, it all goes with you.
- No lock-in, ever. We don't hold work hostage to keep a contract alive.
- Pass-through costs at cost. Hosting, email, APIs — you pay the provider's actual rate, never a markup.
- Price follows outcome. We scope the work after the audit, not before.
What a Discovery Audit gives you
At the end of a Discovery Audit, you have three things in writing:
- A findings report — a plain-language map of where your business is losing time or money, and what's driving it.
- An ROI projection — a grounded estimate of what fixing the right things is worth, tied to your own numbers.
- A recommended roadmap — a prioritized plan for what to build, in what order, and why.
The audit is yours to keep. You can build it with us, or take it elsewhere — we'd rather give you something useful than hold information back as leverage.
What to expect
It starts with a free intro call — a short, low-stakes conversation to hear what you're working on and whether we're a fit. No pitch, no pressure. From there, the Discovery Audit's depth depends on your business, and we tell you what's involved up front. The build follows the roadmap in clear stages, with a hand-off as each piece is ready — you're never waiting in the dark. Ongoing care, if you want it, begins after launch and stays month-to-month.